Navigating the VA Community Care Network (CCN) Referral Process
Accessing care starts with a referral, not just an appointment. Veterans must be enrolled in VA health care and receive a specific authorization from their VA primary care team.
- Consult with a VA provider to determine eligibility.
- Receive a referral for "Community Care."
- Ensure the authorization covers the specific number of sessions required.
PRO-TIP: Always verify the "Authorization End Date" on the HSRM portal. Providing care past the expiration can lead to claim denials.
Maximizing Veteran Outcomes
Veteran mental health often intersects with physical rehabilitation. At Resilience Illinois, we focus on the synergy between physical recovery and mental resilience.
Our approach integrates trauma-informed care with a deep understanding of the unique challenges faced by the Veteran community.
Infographic: The Path to Veteran Wellness
(Our visual guide on integrating HSRM data, clinical therapy, and physical recovery principles)
COMMON PITFALL: Treating conditions outside the specific diagnosis listed on the VA referral. Always request an Amendment to the Authorization if clinical needs change.
Ready to start your recovery?
Call (708) 775-3952 to Verify Your ReferralFrequently Asked Questions
How do I find a VA CCN provider?
Veterans can use the VA Facility Locator or speak with their local VA Community Care office to find an in-network provider.
Does the VA cover 100% of the costs?
Yes, if the care is pre-authorized through the CCN. You should not be charged a copayment at the time of service.
What should I bring to my first appointment?
Please bring your VA-issued Authorization Letter and your Veteran ID card.